Shipping & Delivery
What is your Shipping Policy?
^The available products are shipped within 7 to 10 working days. In case of pre-ordered/customized products, the timelines will vary. In case of unavoidable circumstances or situations beyond our control, the shipping timelines may be increased.
^ The ordered products will be shipped to the address mentioned during order placement.
^ In case of any quality variation during our Quality check, we may reorder the product and this can impact the Shipping Timelines.
How much does Shipping cost?
^We do Free Shipping within India
^ The International shipping charges will be charged on actuals (based on the total actual/volumetric weight)
Order Cancellation Policy
Orders once confirmed cannot be cancelled.
Returns/Refunds and Exchanges
^Returns/exchanges are accepted only for damaged or defective products. An opening video (360 degree view and no breaks) of the defective/damaged product received need to be provided for the same.
^ No returns or exchanges are possible for customised products.
^ No returns/exchanges are possible for products where fall /picco is done, blouse pc cut/stitched or alterations are done.
^ No returns or exchanges for Sale Products.
^ In case you have received a tampered or damaged parcel, please do not accept/refuse the parcel and click a picture of the same as proof.
^ In case of defective or damaged product received, we will exchange with a same fresh product (if available, with the above clause of opening video). In case of unavailability, we will accept return and refund the amount.
^ The return/exchange policy is not applicable for International shipping.
^ Any return/ refund request will be accepted only if raised within 12 hours of receiving the parcel. The product should be unused and packed in the original packing.